Hats off to Andrew Grill for his write-up of getting hold of one of the new Vodafone femtocells to use in his flat in London.
Bottom line is - it does what is says "on the tin", but there are a few teething difficulties in actually buying and installing it. The issues with training retail store staff are not insubstantial, especially with niche or unusual products.
I remember having much the same problem trying to buy a 3UK dongle when they first came out, with the guys in the local store completely unused to dealing with business-account customers - and not having any easy way to enter me on their computer system.
One interesting question would be to find out what is limiting the HSDPA to just 1.2Mbit/s. Is it the dongle, the femto, the broadband gateway or connection, something in the fixed broadband network, the femto gateway or something in the Vodafone transport domain? Either way, it's a good thing it does get some reasonable speed, because otherwise I can imagine customer service having a nightmare trying to find the bottleneck.
Tuesday, 14 July 2009
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