Amazon Tech Support

  • Subscribe to our RSS feed.
  • Twitter
  • StumbleUpon
  • Reddit
  • Facebook
  • Digg

Saturday, 13 November 2010

Part of Nokia's problem - making Ovi compelling

Posted on 02:08 by Unknown
I've got a Nokia Ovi account somewhere. Signed up for it ages ago, to play around with the Ovi Store when I had an N97 to play with, back when the store was a real exercise in frustration. Since then, my only interaction with it has been spam SMS (with no STOP opt-out) exhorting me to try other features, when I've put that SIM card into other phones.

In other words, I've not exactly had a compelling experience, and the SMS spam is a complete and utter red flag for any business. (I've stopped using Virgin Airlines whenever possible because of text spam - losing them maybe £50-100k lifetime value)

I don't know anyone who uses Ovi either, among friends or family. I never see @ovi.com email addresses, and none of my acquaintances has ever mentioned it, linked to its site from Facebook, or otherwise brought it to my attention.

Compare that to the number of times I have heard the words "Gmail", "iTunes" or "BBM".

Now, certainly agree that a lot of people buy smartphones for their standalone capabilities (eg a good voice phone, great camera, browser and so on). Certain people buy phones for apps - although I'm unconvinced that's as important as many seem to think.

But a lot of people get swayed in their decisions because of something server-side or cloud-related. Historically, BlackBerry grew because it was the best way to hook into Microsoft Exchange for businesses.

Now, we see other hooks:

  • If you've got a lot of music on iTunes, you'll want an iPhone
  • If you've got a lot of friends on BBM, you'll want a BlackBerry
  • If you're a heavy user of Gmail & other properties, you'll increasingly want an Android, although it's not quite there yet, as obviously you can get G-services on other phones too.
Nokia doesn't have a story here, certainly in the developed world, and I have seen little evidence of imminent viral explosion. Palm never had a server-side lock-in either

In fact, it wouldn't surprise me if Microsoft was the next one to make the connection work, perhaps to Xbox or Kinect, as well as its corporate services and Azure cloud.

Maybe Nokia should swallow a bitter pill, and for developed markets drop Ovi services entirely and act as an ODM partner (or dual-brand supplier) to Facebook?
Email ThisBlogThis!Share to XShare to FacebookShare to Pinterest
Posted in | No comments
Newer Post Older Post Home

0 comments:

Post a Comment

Subscribe to: Post Comments (Atom)

Popular Posts

  • Mobile social networking - how I'll know when it's going mainstream....
    This falls into the category of "amusing personal anecdotes" rather than "rigorous industry analysis". But it also refle...
  • Is it just me, or is 3G either really good or really bad, but rarely "OK"
    I've started noticing that my experience of mobile broadband (iPhone 3GS on Voda UK) is much more polarised than that of fixed broadband...
  • Multiple devices per account on WiMAX + also wholesale options
    I saw an interesting announcement this morning from Bridgewater Systems, about a solution to enable WiMAX operators to control the number ...
  • Telcos will find that API payments are a two-way street
    Various telecom operators are rolling out paid-for API programmes, typically for charging against a phone bill, sending an SMS and so forth....
  • 2011 events I'm attending or speaking at
    This is a quick post to list various conferences or other events I'm expecting to speak at or attend, primarily in H1 2011. Please let m...
  • Arbitrary "content control" from Vodafone
    I've just experienced an object lesson in why it's difficult to get any form of web/Internet application and content filtering ...
  • The Novatel MiFi - possibilities for new mobile broadband business models
    OK, I realise that I've been a bit grumpy and critical of some things recently. But before everyone assumes I'm getting more cantank...
  • Which operator app-level collaborations actually work?
    * Sign up for this blog's email list*     * Attend #TelcoOTT / Future of Voice workshops* I've just been having an email exchange w...
  • I'm picking a fight with a peer, about VoLTE and IMS
    It's quite rare for me to take direct pot-shots at other specific analysts. While I'm often confrontational, I try to avoid ad-homin...
  • The mobile industry buzzword of 2009 will be......
    OFFLOAD This year has been all about mobile broadband revenue and traffic growth. Dongles, iPhones, embedded PCs, Android, consumer BlackBer...

Blog Archive

  • ►  2013 (31)
    • ►  October (2)
    • ►  September (3)
    • ►  August (1)
    • ►  July (2)
    • ►  June (6)
    • ►  May (5)
    • ►  April (1)
    • ►  March (3)
    • ►  February (3)
    • ►  January (5)
  • ►  2012 (46)
    • ►  December (5)
    • ►  November (4)
    • ►  October (3)
    • ►  September (2)
    • ►  August (4)
    • ►  July (3)
    • ►  June (1)
    • ►  May (6)
    • ►  April (4)
    • ►  March (1)
    • ►  February (9)
    • ►  January (4)
  • ►  2011 (73)
    • ►  December (4)
    • ►  November (10)
    • ►  October (8)
    • ►  September (6)
    • ►  August (3)
    • ►  July (5)
    • ►  June (7)
    • ►  May (9)
    • ►  April (4)
    • ►  March (7)
    • ►  February (6)
    • ►  January (4)
  • ▼  2010 (130)
    • ►  December (4)
    • ▼  November (10)
      • Will advertisers be made to pay for mobile data use?
      • The SIM card. The single point of failure for the ...
      • Apple, embedded SIMs, NFC and mobile payments - so...
      • Enforcing traffic management transparency
      • Wallets don't crash
      • Three new white papers on Mobile Broadband Traffic...
      • Part of Nokia's problem - making Ovi compelling
      • Will there be legal pitfalls of policy management?
      • Mobile operators have lost their chance at owning ...
      • What impact will security worries have on WiFi off...
    • ►  October (10)
    • ►  September (6)
    • ►  August (9)
    • ►  July (7)
    • ►  June (19)
    • ►  May (19)
    • ►  April (11)
    • ►  March (18)
    • ►  February (7)
    • ►  January (10)
  • ►  2009 (126)
    • ►  December (4)
    • ►  November (14)
    • ►  October (9)
    • ►  September (8)
    • ►  August (9)
    • ►  July (10)
    • ►  June (21)
    • ►  May (14)
    • ►  April (2)
    • ►  March (11)
    • ►  February (15)
    • ►  January (9)
  • ►  2008 (94)
    • ►  December (24)
    • ►  November (26)
    • ►  October (25)
    • ►  September (19)
Powered by Blogger.

About Me

Unknown
View my complete profile