Amazon Tech Support

  • Subscribe to our RSS feed.
  • Twitter
  • StumbleUpon
  • Reddit
  • Facebook
  • Digg

Thursday, 7 July 2011

UK phone-hacking scandal - does this go beyond an issue about journalism?

Posted on 01:14 by Unknown
Like everyone in the UK, I've been listening in horror to the recent reports that the News of the World's journalists have listened to the private voicemails not just of celebrities and politicians, but those of victims of crime and terrorism.

I certainly think that those responsible must face the force of both the law and public opprobrium.

But it's also made me think about the process they used. While dastardly, it doesn't sound that difficult - basically either guessing users' default voicemail PIN codes (0000 etc) or - allegedly - bribing somebody to divulge them.

This leads me to three conclusions:

  • I can't believe that the NoTW journalists were the only ones who invented and used this technique. Firstly, other journalists are probably equally implicated, as there's a lot of job mobility in that industry. But secondly, this technique has most probably also been used in other countries, and in other contexts. I've got to believe that this goes beyond news, and probably extends to industrial espionage, financial insider-dealing and assorted other forms of snooping and spying.
  • The mobile operators (and by implication their vendors/integrators) appear to have been seriously remiss about defining good practice and standards for voicemail security. This does not just extend to allowing default passwords to remain in use indefinitely, it also involves the accessibility of PINs to customer service or other staff. It seems that these PINs are much more weakly locked-down that banks' ATM codes. I also find it hard to believe that UK operators are uniquely lax about this - presumably it's an equal issue around the world. 
  • Lastly, this is another example of the "cloud" failing in its security. Just because this involved some "social engineering" does not make voicemail hacking any less scary than Sony's loss of customer details or other recent failures. Maybe there should be questions about whether the network is the right default place to store voicemails, rather than downloading them to handsets when connectivity is available.
To my mind, the UK Information Commissioner needs to do a full review into how voicemail privacy and security is run in the telecoms industry. And other countries' authorities ought to be following suit. I think the unique intensity of the UK journalism / political sphere has broken the dam on this issue, but I'll be very surprised if one newspaper is the sole culprit when the rest of the story floods out.

EDIT: this blog post (found easily on Google) discussed voicemail snooping and vulnerabilities, specifically as related to US mobile operators. Apparently many voicemail services just use Caller ID to identify when the inbound call is coming from a handset - so easily spoofed. Doesn't even use SIM-based authentication when calling from the phone itself. 
Email ThisBlogThis!Share to XShare to FacebookShare to Pinterest
Posted in | No comments
Newer Post Older Post Home

0 comments:

Post a Comment

Subscribe to: Post Comments (Atom)

Popular Posts

  • Mobile social networking - how I'll know when it's going mainstream....
    This falls into the category of "amusing personal anecdotes" rather than "rigorous industry analysis". But it also refle...
  • Forget lobbyists, this is how Net Neutrality gets enacted in law....
    I've long held that the Internet will always find ways around any blocking/filtering mechanisms for certain types of application, especi...
  • UK ISPs Code of Practice on Traffic Management - OK as a start, but major flaws
    A group of the UK's largest fixed and mobile ISPs have published a "Code of Practice" about managing traffic on their broadban...
  • The mobile industry buzzword of 2009 will be......
    OFFLOAD This year has been all about mobile broadband revenue and traffic growth. Dongles, iPhones, embedded PCs, Android, consumer BlackBer...
  • The danger of "cutting the cord" - where's the femtocell going to go?
    I see many references to people wanting to "cut the cord", and have an all-mobile home. This is particularly the case in the US, w...
  • The "Social web" - does anyone actually want it?
    Is this another example of The Emperor's New Clothes? I've lost count of the number of pitches I've heard recently along the lin...
  • The Novatel MiFi - possibilities for new mobile broadband business models
    OK, I realise that I've been a bit grumpy and critical of some things recently. But before everyone assumes I'm getting more cantank...
  • Is it just me, or is 3G either really good or really bad, but rarely "OK"
    I've started noticing that my experience of mobile broadband (iPhone 3GS on Voda UK) is much more polarised than that of fixed broadband...
  • What's the story with the Phonejack 'femtocell"?
    I'm now trying to catch up with events and analysis over the past few weeks, as I've been on vacation. One of the more bewildering t...
  • Android - the retail experience
    I just stopped off at my local branch of Carphone Warehouse on a whim, to have a quick look at what's being sold and how. (By coincidenc...

Blog Archive

  • ►  2013 (31)
    • ►  October (2)
    • ►  September (3)
    • ►  August (1)
    • ►  July (2)
    • ►  June (6)
    • ►  May (5)
    • ►  April (1)
    • ►  March (3)
    • ►  February (3)
    • ►  January (5)
  • ►  2012 (46)
    • ►  December (5)
    • ►  November (4)
    • ►  October (3)
    • ►  September (2)
    • ►  August (4)
    • ►  July (3)
    • ►  June (1)
    • ►  May (6)
    • ►  April (4)
    • ►  March (1)
    • ►  February (9)
    • ►  January (4)
  • ▼  2011 (73)
    • ►  December (4)
    • ►  November (10)
    • ►  October (8)
    • ►  September (6)
    • ►  August (3)
    • ▼  July (5)
      • What changes when "opened" vendor-specific technol...
      • Deep inspection of Allot's mobile data trends report
      • Beware of traffic statistics....
      • UK phone-hacking scandal - does this go beyond an ...
      • Zero-rating, sender-pays, toll-free data... the ne...
    • ►  June (7)
    • ►  May (9)
    • ►  April (4)
    • ►  March (7)
    • ►  February (6)
    • ►  January (4)
  • ►  2010 (130)
    • ►  December (4)
    • ►  November (10)
    • ►  October (10)
    • ►  September (6)
    • ►  August (9)
    • ►  July (7)
    • ►  June (19)
    • ►  May (19)
    • ►  April (11)
    • ►  March (18)
    • ►  February (7)
    • ►  January (10)
  • ►  2009 (126)
    • ►  December (4)
    • ►  November (14)
    • ►  October (9)
    • ►  September (8)
    • ►  August (9)
    • ►  July (10)
    • ►  June (21)
    • ►  May (14)
    • ►  April (2)
    • ►  March (11)
    • ►  February (15)
    • ►  January (9)
  • ►  2008 (94)
    • ►  December (24)
    • ►  November (26)
    • ►  October (25)
    • ►  September (19)
Powered by Blogger.

About Me

Unknown
View my complete profile